| Contact Us: The quickest and easiest way to contact us is to click here and use the form to send questions, comments, etc. You can use the same form to make fragrance suggestions, give feedback or check on the status of your order. Email address: info@skinmax.biz We always respond to all e-mails, if you are not receiving an email response, please check your spam folders and be sure to add our email address to your contacts list. You can also reach me directly at tabetha@skinmax.biz. Shipping address: SkinMax Skin Care P.O.Box 717 Kennesaw, GA 30156 USA About our skin care: Like most women, I love skin care. I want a product to work well and to not cost a fortune. Seems easy enough, right? Unfortunately, I found that most products – no matter what price range – made lot of promises but ultimately produced few results. SkinMax Skin Care is different. Our products are made from mostly organic ingredients, are all-natural and plant-based and have been tested by those with super-sensitive skin. Our skin care uses botanical extracts and anti-aging ingredients such as CoQ10, Peptides, Alpha Lipoic Acid (ALA), DMAE, Vitamin C and essential lipids. You will find the exact same ingredients in high-end skin care lines like N. V. Perricone, Kiehl’s and La Mer. All of our products were originally designed to meet the exacting standards for high-end spas. The difference is that we don’t have fancy packaging or a multi-million dollar store, and you’re never going to see a 30-minute SkinMax Infomercial with a paid spokes-model on late night TV (sorry!). We DO offer top quality, effective skin care at a price that you will love. About our fragrances: Fragrance can transform a mood, lift a spirit, trigger a memory and relax the soul. A great fragrance leaves you craving more and a “bad” one can ruin your day. Fragrance is, and always has been, so important to me that since I was a child, I would smell every single product I used – be it shampoo, conditioner, dishwashing liquid, cleaning products, etc. I have been known to buy a product just because it smells amazing, and I have stopped using some great products because I couldn’t stand the smell. I love being able to change the feel of a room simply by using a fragrance. I love even more the compliments I receive from friends, family and perfect strangers when I wear my favorite fragrances. I love that people come into my home and immediately compliment me on how great the house smells. These are feelings I want to be able to share with you. At SkinMax, we focus on high-end fragrance replicas and unique home scents. You won’t see these fragrances in the local drug store – our main focus is fragrances that are sold at exclusive boutiques and upscale department stores. Our goal is to make these amazing scents available for a reasonable price by working with our suppliers to provide the closest duplication we possibly can. We don’t promise that our version will smell exactly the same, but we always compare our version to the original, and if we are not happy with the resulting “copy”, we won’t sell it. It’s that simple. Why buy from us? We only sell spa-quality skin care, bath and body products. Our skin care products are effective and affordable. Our products have never been, and never will be, tested on animals. We have a large selection of unique, long lasting fragrances and high-end designer replicas. Everything is custom made when you place your order, so you get the freshest products possible. We ship 6 days a week so you get your items as quickly as possible. We offer excellent customer service - click here to see our eBay feedback! We're always adding new products and fragrances, so please check back often! |
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| About Us |
| It's beauty that captures your attention; personality which captures your heart. ~ Anonymous |
| Develop interest in life as you see it; in people, things, literature, music - the world is so rich ... with treasures and beautiful, interesting people. Forget yourself. ~ Henry Miller |
Frequently Asked Questions
Combined Shipping:
Yes, we combine shipping! Combined shipping fees are based on your shipping address and the
total weight of the package. If available, shipping choices will be offered, such as Priority Mail (2-3
days) or Parcel Post (7-10 days). All packages ship with a delivery confirmation number, which is
emailed to you on the shipment day (US orders only). For international orders, the US Postal
Declarations Number is posted in your order details on the day your order ships.
International Shipping:
We do ship worldwide. Any duties, tariffs, customs or other government fees are the responsibility of
the buyer. Please e-mail info@skinmax.biz for shipping rates to your location.
Payment Options:
We accept PayPal, Visa, MasterCard, Discover, American Express, money orders, cashiers checks,
and personal checks. Your order will be processed as soon as funds clear.
Turn-around Time:
All items are made fresh at the time you order, and we will ship within 3-5 business days of receipt
of payment. Business days are every day except Sunday, Holidays and vacation days (which will be
clearly posted on our website ahead of time). If you would like your order shipped sooner, click here
and for just $5, we will have your order shipped within 24 hours.
Transit time:
All orders are carefully packaged and shipped via the U.S. Postal Service, using delivery tracking and
confirmation. Transit time will vary depending on the method used (Priority Mail, Parcel Post, etc.). If
you believe that your order is taking longer than it should, first check the delivery confirmation
number we emailed you, which can give you an idea of your package progress. If you think it may be
lost, send us an email and we'll check on it for you.
Return Policy – Skin Care Products:
We stand by our skin care products, and offer a 100% money-back guarantee if you are not
completely satisfied. Just return the product to us, let us know what you don’t like, and we will refund
your full purchase price (less shipping and handling).
Return Policy – Fragranced Home, Bath & Body Products:
We custom make your Home, Bath & Body products when you order them, so we cannot offer
refunds. We do offer FREE fragrance samples – Sniffies – and we encourage you to order those if
you are uncertain whether you will like one of our fragrances. We also offer trial sizes of all of our
Bath & Body products, which can also be scented with the fragrance of your choice.
Replacement Policy:
If you receive a damaged product, please send us an email as soon as you receive it and we will
process a replacement immediately.
Preparation & Packaging:
Our items are prepared in a 100% smoke-free, clean, and sanitary environment. Our packaging is
not fancy and our labels might not be perfectly straight, but we are more concerned with the quality of
the product that goes into the packaging vs. what the packaging looks like. Our containers are dark
enough to protect the product inside, but translucent enough that you can see exactly how much is
left. Every product picture was taken by us and shows the real packaging and product you will
receive.
Questions & Comments:
I welcome your comments and am happy to answer any and all questions. I would also love to hear
from you about how you like our products! Feel free to send an e-mail to me at tabetha@skinmax.biz
if there is anything else I can do!
Yes, we combine shipping! Combined shipping fees are based on your shipping address and the
total weight of the package. If available, shipping choices will be offered, such as Priority Mail (2-3
days) or Parcel Post (7-10 days). All packages ship with a delivery confirmation number, which is
emailed to you on the shipment day (US orders only). For international orders, the US Postal
Declarations Number is posted in your order details on the day your order ships.
International Shipping:
We do ship worldwide. Any duties, tariffs, customs or other government fees are the responsibility of
the buyer. Please e-mail info@skinmax.biz for shipping rates to your location.
Payment Options:
We accept PayPal, Visa, MasterCard, Discover, American Express, money orders, cashiers checks,
and personal checks. Your order will be processed as soon as funds clear.
Turn-around Time:
All items are made fresh at the time you order, and we will ship within 3-5 business days of receipt
of payment. Business days are every day except Sunday, Holidays and vacation days (which will be
clearly posted on our website ahead of time). If you would like your order shipped sooner, click here
and for just $5, we will have your order shipped within 24 hours.
Transit time:
All orders are carefully packaged and shipped via the U.S. Postal Service, using delivery tracking and
confirmation. Transit time will vary depending on the method used (Priority Mail, Parcel Post, etc.). If
you believe that your order is taking longer than it should, first check the delivery confirmation
number we emailed you, which can give you an idea of your package progress. If you think it may be
lost, send us an email and we'll check on it for you.
Return Policy – Skin Care Products:
We stand by our skin care products, and offer a 100% money-back guarantee if you are not
completely satisfied. Just return the product to us, let us know what you don’t like, and we will refund
your full purchase price (less shipping and handling).
Return Policy – Fragranced Home, Bath & Body Products:
We custom make your Home, Bath & Body products when you order them, so we cannot offer
refunds. We do offer FREE fragrance samples – Sniffies – and we encourage you to order those if
you are uncertain whether you will like one of our fragrances. We also offer trial sizes of all of our
Bath & Body products, which can also be scented with the fragrance of your choice.
Replacement Policy:
If you receive a damaged product, please send us an email as soon as you receive it and we will
process a replacement immediately.
Preparation & Packaging:
Our items are prepared in a 100% smoke-free, clean, and sanitary environment. Our packaging is
not fancy and our labels might not be perfectly straight, but we are more concerned with the quality of
the product that goes into the packaging vs. what the packaging looks like. Our containers are dark
enough to protect the product inside, but translucent enough that you can see exactly how much is
left. Every product picture was taken by us and shows the real packaging and product you will
receive.
Questions & Comments:
I welcome your comments and am happy to answer any and all questions. I would also love to hear
from you about how you like our products! Feel free to send an e-mail to me at tabetha@skinmax.biz
if there is anything else I can do!
| Beauty, n.: the power by which a woman charms a lover and terrifies a husband. ~ Ambrose Pierce |
| PayPal Verified Seller |
